Customer Service Specialist / Agent / Representative
The CSR will be responsible for answering calls, translating and assist with website support regarding purchases. Provide product information and help customers to place orders online or via phone.
  • Able to generate sales leads from call 
  • Able to address returns, refunds and shipping tracking information
  • Excellent customer care plus focus ability to assess customers needs and provide assistance
  • Willing to try understand plus translate a potential / tentative language barrier
  • Provide effective chats, full of cheerful experiences with successful results
Qualifications :
  • Previously experience in Customer Service
  • Proper phone chats and email etiquette 
  • Ability to speak plus write clearly / accurately with proper grammar
  • Preferred multilingual, English plus: Spanish or Portuguese or Italian or Russian or German or etc.   


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