Customer Service Specialist / Agent / Representative
The CSR will be responsible for answering calls, translating and assist with website support regarding purchases. Provide product information and help customers to place orders online or via phone.
- Able to generate sales leads from call
- Able to address returns, refunds and shipping tracking information
- Excellent customer care plus focus ability to assess customers needs and provide assistance
- Willing to try understand plus translate a potential / tentative language barrier
- Provide effective chats, full of cheerful experiences with successful results